Correcting Errors / Mistake
Read Me First
- Can I reverse a pay run after updating the YTD?
- I have processed the payrun with wrong data, updated YTD and E-Filed FPS? How do I rectify?
- I have processed the wrong pay period by mistake. What should I do?
- How do I correct a mistake I have made in the pay run?
- Error in Total Amount Due to HMRC under RTI. Why?
- How do I correct a mistake I have made in the pay run?
- Error in Total Amount Due to HMRC under RTI. Why?
- Why does HMRC's record of what I owe them differ to what I think is owed?
- How to Amend Error P60 Data?
- I have processed the wrong pay period by mistake. What should I do?
Common Application Error Codes
- FT5500 - Unable to read Employee details during pay process
- FT5501 - Unable to read Employee Payment details during pay process
- FT5502 - Unable to read Employee Deduction details during pay process
- FT5503 - Unable to read Employee YTD details during pay process
- FT5504 - Unable to prepare Employee details during pay process
- FT5505 - Unable to continue - Process Period is set before Employee's StartDate
- FT5506 - Unable to continue - The last period for this employee in this tax year has been updated
- FT5507 - Unable to continue - The current process period for this employee is already updated
- FT5508 - Unable to continue - The current process period is not next to the previous updated period
- FT5509 - Unable to continue - Error occurred while calculating advance holiday
- FT5510 - Unable to continue - Error occurred while calculating holiday
- FT5511 - Unable to continue - Error occurred while calculating SMP
- FT5512 - Unable to continue - Error occurred while calculating SSP
- FT5513 - Unable to continue - Error occurred while calculating SAP
- FT5514 - Unable to continue - Error occurred while calculating SPP Birth
- FT5515 - Unable to continue - Error occurred while calculating SPP Adoption
- FT5516 - Unable to continue - Error occurred while calculating Gross Pay
- FT5517 - Unable to continue - Error occurred while calculating NIC Slab
- FT5518 - Unable to continue - Error occurred while calculating Pension
- FT5519 - Unable to continue - Error while calculating NIC
- FT5520 - Unable to continue - Date of Birth is at Pension Age but NI Category is not C
- FT5525 - Unable to continue - Error occurred while calculating PAYE
- FT5526 - Unable to continue - Error occurred while calculating Net Pay
- FT5527 - Unable to continue - Error occurred while calculating Tax Credit
- FT5528 - Unable to continue - Error occurred while calculating Student Loan
- FT5529 - Unable to continue - Error occurred while calculating Attachment
- FT5530 - Unable to continue - Error occurred while calculating Stakeholder Pension
- FT5531 - Unable to continue - Error occurred while calculating Net Pay Due
- FT5532 - Unable to continue - Error occurred while setting the results
- FT5534 - Unable to continue - Tax Code is set to 'NI' but Employee designation is not set to Student
- FT5535 - Unable to continue - Employee designation is set to Student but the Tax code is not 'NI'
- FT5536 - Unable to continue - Error occurred while calculating FOT
- FT5537 - Unable to continue - Error occurred while calculating Net To Gross
- FT5538 - Unable to continue - Date of Birth is not at Pension Age but NI Category is C
- FT5539 - Unable to continue - Error occurred while calculating ASPP Birth
- FT5546 - Warning - The Auto Enrolment Pension contribution for the employee does not meet the minimum legislation requirement, please review your pension setting.
- FT5548 - Unable to continue - Employee is aged 21 or under 21 years of age but Current NI Category is not one of M, Z.
- CIS6500 - Unable to read subcontractor details during pay process
- CIS6501 - Unable to read subcontractor Invoice details during pay process
- CIS6502 - Unable to prepare subcontractor details during pay process
- CIS6503 - Unable to continue - The last period for this subcontractor in this tax year has been updated
- CIS6504 - Unable to continue - The current process period for this subcontractor is already updated
- CIS6505 - Unable to continue - The current process period is not next to the previous updated period
- CIS6506 - Unable to continue - Error occurred while calculating Net Pay
- CIS6507 - Unable to continue - Error occurred while setting the results
Full Payment Submission E-Filing Errors
- I am getting an Final FPS error while e-filing to HMRC. What should I do to correct it?
- Entering P45/Starter Checklist Details for new Employees'. Is it necessary?
- E-filing Credential Errors. How?
- E-filing past period FPS(Excluded / Missed out Employees) in current tax year. How?
- Re-Efile past period rejected/failed/unsuccessful FPS returns in current tax year. How?
Pay Period Error Rectification
- How do I correct a mistake I have made in the pay run?
- I have processed the payrun with wrong data, updated YTD and E-Filed FPS? How do I rectify?
- On the Pay Calculation result screen one of my employees is hi-lighted in red with a VAP error message. What does this mean?
- By mistake I missed out a pay period. How do I go back and process it now?
- I have done the final pay run for my employee and issued their p45 but have noticed a mistake. What should I do?
- Can I reverse a pay run after updating the YTD?
- Can I 'skip' a pay period?